Hendel Online Store | Official Distributor / Direct Factory Supply / Be Aware of Fake Products

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Return and Refund


When you will be eligible for a refund?

  1. The parcel was lost. [full refund]
  2. The parcel didn't reach the country of destination within 90 days of the shipping date. [full refund]
  3. The parcel was returned due to Invalid address. [parcel price minus shipping cost]
  4. The customer asked to canceled the order before we ship it. [full refund]
  5. The parcel was returned by the customs office. [full refund]
  6. The products you recived expired, damaged or not the product your ordered. [terms and conditions]

How many days do customers have to return a product?

30 days

How can customers return your products?

By mail

How will customers get the return label? and For customer remorse

Customer responsibility

The product conditions that you allow for returns

New

The refund for the goods will be paid immediately by the system to the same payment method you used when you placed the order. this process might take [1-3] working days


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[email protected]

Hendel Online Store | Official Distributor / Direct Factory Supply / Be Aware of Fake Products

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