Return and Refund
When you will be eligible for a refund?
- The parcel was lost. [full refund]
- The parcel didn't reach the country of destination within 90 days of the shipping date. [full refund]
- The parcel was returned due to Invalid address. [parcel price minus shipping cost]
- The customer asked to canceled the order before we ship it. [full refund]
- The parcel was returned by the customs office. [full refund]
- The products you recived expired, damaged or not the product your ordered. [terms and conditions]
How many days do customers have to return a product?
How can customers return your products?
How will customers get the return label? and For customer remorse
The product conditions that you allow for returns
The refund for the goods will be paid immediately by the system to the same payment method you used when you placed the order. this process might take [1-3] working days