Hendel Online Store | Official Distributor / Direct Factory Supply / Be Aware of Fake Products

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Return and Refund


When you will be eligible for a refund?

  1. The parcel was lost. [full refund]
  2. The parcel didn't reach the country of destination within 90 days of the shipping date. [full refund]
  3. The parcel was returned due to Invalid address. [parcel price minus shipping cost]
  4. The customer asked to canceled the order before we ship it. [full refund]
  5. The parcel was returned by the customs office. [full refund]
  6. The products you recived expired, damaged or not the product your ordered. [terms and conditions]

The refund for the goods will be paid immediately by the system to the same payment method you used when you placed the order. this process might take [1-3] working days


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Hendel Online Store | Official Distributor / Direct Factory Supply / Be Aware of Fake Products

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